ITHACA, N.Y. (WHCU) – Ithaca Police Chief Tom Kelly is continuing his efforts to boost department transparency and accountability.

Kelly addressed the Ithaca community on Thursday on how best to file a citizen compliment or complaint form. Kelly says he was told the process was difficult. You can call IPD directly, visit the lobby at the police headquarters, or visit the community police board website.

Chief Kelly recently told WHCU he has an open-door policy for public feedback.