ITHACA, NY (CortacaToday) — TCAT General Manager Matthew Rosenbloom-Jones announced that Trevor Jensen, currently serving as service development assistant, will take on the role of service planning and scheduling manager effective today, September 23rd.

In his new position, Jensen will oversee the development of the agency’s transit network, which includes evaluating ridership needs, monitoring demand, and working closely with the community’s transportation stakeholders. He is succeeding Rosenbloom-Jones, who transitioned to general manager in March.

Jensen will begin in his new role on a reduced schedule, as he is pursuing his master’s degree from Cornell University’s City and Regional Planning Program, which he anticipates completing in May 2025. He earned his undergraduate degree in Urban and Regional Studies from Cornell in 2023.

Jensen’s connection with TCAT began in 2019, during his first year at Cornell, when he expressed interest in visiting TCAT’s facility to learn about local transit. Following a meeting, TCAT staff were impressed by Jensen’s extensive knowledge of public transportation, having already conducted significant research and visited agencies both in the U.S. and abroad. Once the COVID-19 pandemic started to subside in 2021, TCAT brought Jensen on board part-time to assist with planning, outreach, programming, marketing, and photography.

After Rosenbloom-Jones left his planning role in March, Jensen was promoted to service development assistant. “Trevor has consistently demonstrated both skill and will in finding ways to improve our system for Tompkins County riders,” said Rosenbloom-Jones. “He understands the planning, policy, and funding complexities of public transportation. At the same time, he fully empathizes with riders and their need for reliability and ease.”

In the immediate future, Jensen will concentrate on route performance and ridership demand to prepare for TCAT’s winter-spring 2025 service period, set to begin in mid-January. Additionally, he is participating in TCAT’s driver training program to obtain a commercial driver’s license, enabling him to drive TCAT buses for route testing and during driver shortages.

“As I have become more involved with TCAT, particularly over the past year, I have watched my colleagues on the front end working tirelessly driving our buses and making sure tens of thousands of people get home safely each night,” Jensen remarked. “Similarly on the back end, there are dozens of individuals making sure our buses are ready to run in service each morning and making sure the administrative side of TCAT is in good order. I look forward to doing my part to ensuring that county residents have reliable, useful, and more flexible public transit options available to them.”

Originally from New York City, Jensen has been a transit rider since childhood, commuting via the city’s MTA, the largest transit system in the nation. He has experience riding various public transportation systems both in the U.S. and internationally, studying their network designs, fare payment systems, cost structures, vehicle fleets, organizational histories, funding models, and customer policies.